Privacy Policy

Data Controller

PROJECT ND CIC

Collected Personal Data

When you use our "Contact Us" page or otherwise interact with us, we may collect:

• Name
• Email address
• Phone number (optional)
• Details of your enquiry (which may include personal information you choose to share)

We do not collect sensitive personal data unless it is voluntarily provided through your enquiry and is necessary for the support we offer.

Purpose of collecting data

We use your information to:

Respond to your enquiry and provide appropriate support

Maintain a record of communication for accountability and follow-up

Improve our support services

We do not use your data for marketing purposes without your explicit consent.

Lawful Basis for Processing

Under the UK GDPR, our lawful bases for processing your data include:

• Consent: When you voluntarily submit an enquiry.
• Legitimate interests: To fulfil our mission as a community support provider and respond effectively to public enquiries.

Data Sharing

We do not sell or share your personal data with third parties for marketing.
However, we may share information with trusted third-party service providers (e.g. web hosting, email providers) strictly for the purposes of operating our website and responding to enquiries, under appropriate data processing agreements.

We may disclose data if required by law, regulation, or safeguarding concerns.

Data Storage and Security

We take reasonable measures to protect your personal data, including:

Secure servers and access controls

SSL encryption on our website

Limited access to enquiry records

Data is stored only as long as necessary for the purpose for which it was collected, and in accordance with legal or regulatory obligations.

Your Rights

Under UK data protection law, you have rights including:

The right to access your data

The right to correct inaccurate data

The right to request deletion

The right to restrict or object to processing in certain circumstances

To exercise these rights, please contact us at [Insert contact email].

Cookies and Website Analytics

Our website may use cookies to improve functionality and collect anonymous usage data. We will inform users about the use of cookies and request consent where required.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their policies separately.

Changes to This Policy

We may update this policy from time to time. Any significant changes will be posted on this page, with a revised effective date.

Contact Us
If you have any questions or concerns about this policy or how we handle your data, please contact our director:
rob.morgan@projectnd.org