Privacy Policy

This Privacy Policy explains how PROJECT ND CIC (“we”, “us”, “our”) collects, uses and protects personal information when you interact with our website or contact us directly.

1. Data Controller

PROJECT ND CIC Registered office: 17 Herbert Place, Margate, CT9 1AU Contact: rob.morgan@projectnd.org

2. Personal Data We Collect

When you use our “Contact Us” form or communicate with us, we may collect:

Name

Email address

Phone number (optional)

Details of your enquiry (which may include personal information you choose to share)

We do not intentionally collect sensitive personal data unless you voluntarily provide it because it is relevant to your enquiry.

3. How We Use Your Data

We use your information to:

Respond to your enquiry

Maintain a record of communication

Provide information about our services when requested

Improve how we handle enquiries and support users

We do not use your data for marketing unless you explicitly consent.

4. Lawful Basis for Processing

Under UK GDPR, our lawful bases include:

Consent — when you voluntarily submit an enquiry

Legitimate interests — to respond effectively to enquiries and operate our organisation

5. Data Sharing

We do not sell or share your personal data for marketing.

We may share data with trusted third‑party service providers (such as website hosting or email services) solely to operate our website and respond to enquiries. These providers are required to handle data securely.

We may disclose information if required by law or where safeguarding concerns arise.

6. Data Storage and Security

We take reasonable steps to protect your data, including:

Secure servers and access controls

SSL encryption on our website

Limited access to enquiry records

We retain personal data only as long as necessary to respond to your enquiry or meet legal obligations.

7. Your Rights

Under UK data protection law, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing in certain circumstances

To exercise these rights, contact: rob.morgan@projectnd.org

8. Cookies and Website Analytics

Our website may use cookies for basic functionality. If analytics or tracking cookies are introduced in the future, we will update this policy and request consent where required.

9. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact

For questions or concerns about this policy or how we handle your data, contact: rob.morgan@projectnd.org